IQBAL, M.; VIRGINIA, C. Y. The Behavior of Using Online System of Public Aspirations and Complaints Service (LAPOR) in Mataram City. TRANSFORMASI: Jurnal Manajemen Pemerintahan, [S. l.], v. 12, n. 2, p. 125–140, 2020. DOI: 10.33701/jtp.v12i2.947. Disponível em: https://ejournal-new.ipdn.ac.id/JTP/article/view/947. Acesso em: 30 mar. 2023.